You must be logged in to edit your profile. To login, look for My Travel Guide on the right side of the page. Once logged in, click the link at the bottom titled,"Go to my Account." Lastly, select 'My Preferences' and edit a particular section.
Once logged in, click the link at the bottom titled, "Go to my Account." Next, select 'My Preferences', then choose 'Travel Guide Profile' section and upload a new profile photo (avatar).
If you have registered in the past and cannot remember your username or password, click on "Forgot Username / Password" link on the profile bar and that will prompt you to enter validation information and answer two security questions. An email will be sent to your email address on file with credentials for you to sign into the site.
To reset your password, click on "Forgot Username / Password" link in My Travel Guide and that will prompt you to enter validation information and answer two security questions. Upon validation of your personal information, you will receive a reset password email with a temporary password. Follow the link included in the email and then you will be prompted to update your password.
All Travel Guide pages display My Travel Guide on the right of the page. To log in, you must type the correct Username and Password in the profile bar.
In My Travel Guide, click the "log out" link below your screen name to log out. Your profile bar will change so that you can enter your Username and Password to log in again.
Click on the "Special Offers" global navigation link at the top of the screen. On the left side of the page, you can set your maximum price for Air, Car, Hotel, Vacation Packages and Cruise deals. You also have the option to specify your origination and destination cities along with the dates you are looking to travel.
There are several ways to book travel. In the offer results, click on the link of the offer you would like to purchase, this will take you to an offer details page. On this page you can purchase your deal through the booking widgets (on-screen booking tool) or links provided on the page. Also, you can navigate to book travel using the global navigation (links located in the header that are consistently present throughout southwest.com).
The Administrators of Travel Guide are dedicated Southwest Airlines employees available to answer questions related to the Travel Guide community. For any Customer Relations issues, please visit our Customer Service page.
Yes, you have to be a member of Travel Guide to participate in the Community.
In order to provide Travel Advice, you must first set up a Trip. Then, you can submit your Advice, Photos and/or Videos about that Trip.
You can create a Trip anywhere you see the link "Add a Trip". You will see this link on the "Trips" page (where you can view all your previously created trips), on your confirmation after creating your profile and on your "My Content" page. In addition, if you are logged in, there will always be an "add" link on the profile bar on the right hand side of the page to allow you to create a Trip.
When you access a Trip, you will see the "Add Photos" button under the Photos tab of the Trip which will allow you to add Photos to that specific Trip.
There is no limit to the number of photos you upload. Photos are uploaded individually.
When you upload your photo, you will see a "pending approval" message. Once approved, your photos will appear in your trip.
Yes, you can edit your Advice by clicking of the title of your Advice. Then, click the ‘Edit’ link on the right side above the Advice.
Advice is a Travel Guide user’s personal advice or recommendation about a Trip. A Review is a user’s personal review (or rating) of a business or event.
When viewing your Trip, you will automatically view your 'Advice' in the Trip. To access your photos and videos in the Trip, you can click on their respective tabs. To view all your published Photos, regardless of Trip, either click on "Photos" in My Travel Guide account bar when you are logged in or click on "Photos" on your "My Content" page.
Yes, you can attach the same Photo to more than one Trip. It is important to provide specific information in your caption. All photos are tagged to destinations, themes and attractions based on the Trip details provided. Please keep in mind that you are unable to tag other members Photos.
Unfortunately at this time, you are unable to send Photos to your friends. If your friends would like to view your Photos, they can go to www.southwest.com, click on Travel Guide, click on the community link and then search for your Photos.
Please reference Southwest Airlines' Posting Guidelines.
Select a destination and locate the topic (Hotel, Restaurant, Things To Do, etc.) under the Explore box on the left hand side of the page. Select the business and click on Rate and Review to add your comments and/or provide a rating.
Ratings are determined by other Travel Guide users on a scale of 1 - 5 based on their experience. An overall rating will appear reflecting the number of ratings taken in to account.
You are not able to write multiple reviews for a business.
Once posted, reviews will always be visible to the community. However, reviews are displayed according to the most recently added.
Conversations are a place for you to discuss and interact with other Travel Guide users about travel. There are three main categories of Conversations (Destinations, Activities and Themes). You can read and reply to Conversations that other have created or you can create a new Conversation.
On each posting, there is a "report this" option where you can click to report abusive or inappropriate content. Once reported, an administrator will review and deal with the posting accordingly.
If the Administrator receives notification that a comment you submitted was reported, he or she will review the comment and accept or remove it based on posting guidelines. If your comment is removed, you will not receive an email notification.
You can add a comment to Advice, Photos or Videos of other Travel Guide users. To add a comment simply locate the Advice, Photo or Video in question and add content in the provided box and select ‘Add’ to publish it to Travel Guide.
Please refer to posting guidelines. If your content does not meet that criteria, Southwest has the right to remove your submission. Of course, profanity, racial and ethnic slurs, and rude behavior like disparaging personal remarks won’t be tolerated or published.
To list your business as an option in a specific destination, please contact Southwest Airlines at (800) 435-9792 and provide the Representative with your new and current contact information.
Please contact Southwest Airlines at (800) 435-9792 and provide the Representative with your current and new contact information.
All Travel Guide content is contributed by members of our community, Travel Guide does not change or delete Reviews or Photos, provided they comply with our Terms and Conditions and Posting Guidelines. If you feel that a review has been linked to your business in error, please report the post.